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We have answered your frequently asked questions here. Do you have more questions? Do write to us 帮助中心和政策 您需要的答案 我们收藏了广泛的系列，但意识到在您浏览和购买过程中可能会出现问题。查看我们的常见问题解答部分，如果您找不到所需内容，请联系我们。 使用本网站的条款和条件 欢迎来到 www.thebrownbox.org （“网站”）！ 请花几分钟时间查看这些条款和条件。这些条款和条件适用于您访问和使用本网站。您使用我们的网站即表示您同意遵守这些条款和条件并受其约束。 这些条款和条件可能会改变 我们保留随时更新或修改这些条款和条件的权利，恕不另行通知。因此，我们鼓励您在向我们购买产品或使用我们的网站时查看这些条款和条件。 消除 在任何情况下，一旦下达的订单不得取消或替换为任何其他产品。我们敦促您在确认订单之前请务必确认并检查您的订单。 使用我们的网站 用户评论 我们欢迎您对我们的网站和产品提出意见。但是，发送到我们网站的任何评论、反馈、注释、消息、想法、建议或其他通讯（统称“评论”）应是并且仍然是 Cotton Ride 的专有财产。 到其他网站的超链接 如果我们的网站包含指向外部服务和资源的超链接，Cotton Ride 无法控制的可用性和内容，对任何此类服务或资源或任何超链接的任何担忧，应直接指向特定的外部服务或资源. 产品定价信息 我们网站上显示的价格可能与商店或目录中的价格不同，而且我们的定价可能因商店而异。 我们网站上反映的价格 是指我们为客户提供的日常价值价格。 不准确免责声明 有时，我们的网站或目录中可能会包含与产品描述、定价和可用性有关的印刷错误、不准确或遗漏的信息。我们保留随时更正任何错误、不准确或遗漏以及更改或更新信息的权利，恕不另行通知。

ORDER PROCESSING: Please allow 1-2 days STORE PICKUP: Not available. LOCAL DELIVERY: For Ahmedabad or Gandhinagar same-day delivery. NATIONAL SHIPPING: Delhivery, Tirupati Couriers, or India Post's Speed Post. INTERNATIONAL SHIPPING: We use partners like UPS or DHL. SHIPPING RATES: Free Local and National Shipping. International shipping is calculated at checkout. For issues, contact our WhatsApp Business Number: +918401696269. Shipping Policy What to expect ORDER PROCESSING: Please allow 1-2 days to process your order. Expect an email within 2 days to let you know your order is on the way! We try to process all orders received before noon on the same day. Orders received after 4 PM IST get processed the next day. STORE PICKUP: Not available. LOCAL DELIVERY: If you are in Ahmedabad or Gandhinagar, we use services of local shipping apps like Porter or Uber; allowing same-day delivery. NATIONAL SHIPPING: Within India, we ship through Delivery partners such as Delhivery or Tirupati Couriers or India Post's Speed Post depending on your PIN Code. The delivery shall be done within maximum of 7-10 days depending on the locality and accuracy of address provided at the time of check out. INTERNATIONAL SHIPPING: We ship through partners like UPS/ DHL etc. SHIPPING RATES: Free Local and National Shipping on orders above Rs. 500/-. For International Shipping, the cost of shipping will be calculated at Check Out. In case of issues, do reach out to our Whatsapp Business Number: +918401696269.

We have answered your frequently asked questions here. Do you have more questions? Do write to us 帮助中心和政策 您需要的答案 我们收藏了广泛的收藏品，但意识到在您的浏览和购买过程中可能会出现问题。查看我们的常见问题解答部分，如果您找不到所需内容，请联系我们。 Cancellation and Refund Policy This cancellation policy outlines about how you can cancel or seek a refund for a product/service that you have purchased through the Website. Under this policy: Cancellation Cancellations will only be considered if the request is made within 1 Business days of placing the order. However, cancellation requests may not be entertained for the orders if we have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep. Return Policy At The Brown Box, we take pride in the quality and uniqueness of our handmade crafts. We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Returns You have 5 calendar days to return an item from the date you received it. Please report to our customer service team at info@thebrownbox.org within 5 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You will need to provide the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, contact us at info@thebrownbox.org .