top of page
Help Center & Policies
The Answers You Need
We stock a wide collection, but realize that questions may come up at points during your browsing and purchasing experience. Take a look at our detailed sections and contact us if you can’t find what you’re looking for.
-
How fast can you deliver to my location?We are headquartered in Ahmedabad, with warehouses located in Maharashtra, Uttar Pradesh, Haryana, and Karnataka. We deliver to most locations across India within 3-5 days, except for the Andaman & Nicobar Islands and the North-Eastern states. If you're located in Delhi NCR, Uttar Pradesh, Mumbai, Bangalore, or Ahmedabad, we may offer same-day or 2-day delivery depending on the availability of the item at a nearby warehouse. To confirm delivery timelines, please share your pincode, product details, quantity, and expected delivery date with us, and we’ll get back to you promptly.
-
What is your refund and cancellation policy?Our refund policy allows for returns within 5 calendar days from receipt of the product. Items must be in their original condition to be eligible for a refund. Cancellations can be made before the order is shipped. For more details, please refer to our detailed refund and cancellation policy on our website.
-
Do you offer discounts on bulk orders?Yes, we do! Discounts on bulk orders depend on the quantity and your required timelines. Please reach out to us with the exact details of your order, and we’ll provide you with the best possible pricing.
-
What age group are your craft kits suitable for?Our craft kits are designed for various age groups, including children aged 3-5 years, 5-8 years, 8-12 years, and teenagers/adults aged 13 years and up. Each kit is tailored to suit the developmental stage and interests of the specific age group, ensuring a fun and engaging crafting experience.
-
Do you offer custom or personalized orders?Yes, we do offer custom orders! If you’re looking for a unique product tailored to your needs, please reach out to us with your requirements, and we’ll do our best to accommodate your request. Please note, the minimum order quantity for custom orders is 50 pieces.
-
Where are the step-by-step video tutorial links?Please check our WhatsApp Business Catalogue
bottom of page