Help Center & Policies
The Answers You Need
We stock a wide collection, but realize that questions may come up at points during your browsing and purchasing experience. Take a look at our FAQ section and contact us if you can’t find what you’re looking for.
What is the Privacy Policy of this Website?
Cotton Ride is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase “contact information” means any information by which you can be contacted or identified, such as your name, mailing address, email address, telephone number, etc.).
The purpose of this Privacy Policy is to inform you about what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. This Privacy Policy applies to information we collect about you on our website. By using our web site or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.
Collecting Information About You
There may be times when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase the products on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order etc., even if you have opted to not receive marketing communications from us.
In general, you can visit any of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We may also receive anonymous usage data from your mobile phone or other device you use to access our web site, including location data.
If you access our website with your log-in credentials from a social networking site (e.g., facebook or twitter) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via our website.
Using Information About You
We use your contact information for internal purposes only, such as:
confirming your order, subscription, or registration;
analyzing preferences, trends, and statistics;
informing you of our new products, services, and offers; and
providing you with other information from and about Cotton Ride.
Cookies
When you visit our web site, we send one or more “cookies” to your browser. A “cookie” is a small data file that is placed on the browse of your computer when you visit a web site. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the browser so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, cookies are used to improve the quality of our service when customers visit our web site and other web sites of interest. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of yourselves and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
Security
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL).
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
Links to Third Party Web Sites
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web sites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our web sites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.
Get in touch with any additional questions or comments.